Employers and employees alike deserve exceptional health outcomes and support.
A healthy, empowered collaboration between brokers and Third-Party Administrators (TPAs) can unlock health plan success.
Establishing a strong partnership between brokers and TPAs is the foundation for delivering top-tier, efficient, and cost-effective health plan options to shared clients.
Here are three key elements of a successful partnership:
1. Building Strong Partnerships at Personify Health
At Personify Health, we primarily collaborate with brokers well-versed in the self-insurance sphere. However, we are equally enthusiastic about working with those who are new to TPAs.
To ensure a smooth partnership, there needs to be trust and transparency. Brokers should openly communicate their backgrounds, while TPAs should be equipped to bridge any knowledge gaps.
Our dedicated TPA partners excel at delivering top-notch, adaptable, and customized options that align with the broker’s understanding of the client’s unique requirements.
2. Emphasizing Reporting Capabilities
In the broker-TPA dynamic, precise and timely reporting is essential.
Brokers often request specialized information with a rapid turnaround time, underscoring the importance of agility and accuracy on the part of TPAs. Brokers and TPAs should establish clear communication channels and designated points of contact. This helps to foster a strong relationship between brokers and TPAs throughout the year.
This proactive approach minimizes obstacles and ensures that brokers can access information promptly and efficiently.
3. Collaborating to Empower Employers
TPAs and brokers share a responsibility to educate employers about their health plan choices.
For instance, unbundling services is a top priority for many brokers who work with self-insured clients. This approach enables clients to select the most effective options at the most competitive prices, ensuring the flexibility to purchase only the products that best support their employees.
At Personify Health, we take pride in our ability to assist clients in reducing costs, enhancing care, and streamlining the member experience.
By working with us, clients can leverage unbundling and additional worthwhile services that drive employee satisfaction and resource utilization.
In today’s intricate healthcare environment, coupled with the relentless surge in healthcare expenses, employers are increasingly relying on their brokers and TPAs to discover viable solutions.
Personify Health is committed to constantly enhancing our services and offerings to be a resilient and adaptable partner for all our clients. Their trust in us drives our unwavering commitment to delivering exceptional results.