Press release

Personify Health & Ipsos Release New Report on U.S. Employee Health and Productivity Trends 

New survey sheds light on importance of investing in employee health, benefits navigation, and beyond-basic health needs 

Providence, R.I., May 16, 2024 Personify Health, the first and only platform company to bring health, wellbeing, and navigation solutions together, today announced the results of a 2,000 employee survey, “2024 Insights: Employee Health and Productivity Report.” The survey reveals employees’ attitudes and experiences with company-sponsored health and wellbeing programs, and benefits offerings. Conducted by independent market research firm Ipsos among employees at large U.S. companies, the survey uncovered four main themes: 

  1. Investing in employee health makes a big impact. 
  1. Health and wellbeing struggles are affecting work performance and culture. 
  1. Employers could do more to help employees navigate benefits and find the best care. 
  1. Gaps exist in desired vs. offered benefits. 

“These findings shine a spotlight on where more support is needed and offer clear guidance on how employers can make improvements to achieve a more supported workforce,” said Chris Michalak, CEO of Personify Health. “Only one in four employees surveyed believe their company makes employee wellbeing a high priority, but the data indicates it should be. Employers who view health and wellbeing programs as a business imperative are experiencing the positive outcomes that come with that commitment.” 

Employee Health Investment Can Reap Big Rewards 

Notably, the survey uncovered that investing in health and wellbeing makes a big impact. Employees who say their employer has optimized their health and wellbeing program (vs. a basic or mid-stage program) have better outcomes across the board. These include fewer employee issues, health having less impact on job performance, and less time wasted searching for answers about their benefits programs. 

Health & Wellbeing Issues Impact Productivity and Culture 

The analysis identified how employees’ health and wellbeing struggles are impacting their work performance. It also acknowledged issues affecting corporate culture more broadly. These findings help further demonstrate the importance for companies to prioritize workplace wellbeing programs and engage their employees in them. 

Employees Want Benefits Aligned with Their Needs, Support for Navigating Health 

The survey found that employers could do more to help their employees find the best care. A concerning 37% of respondents indicated they are not confident they are receiving the best care at the lowest cost. This may be related to the complexity of their benefits and lack of personalized support. It is crucial for employers to prioritize their employees’ health and wellbeing programs, as well as provide support to help them navigate the healthcare system and make informed, personalized choices. 

Nearly all employees, across all groups, say that quality benefits are important when job hunting, making it a critical part of attracting top talent. However, a substantial proportion of respondents expressed dissatisfaction with their employer’s benefits package, citing mismatches with their specific needs, the absence of desired benefits, or a lack of awareness regarding the availability of certain benefits. The needs gap is largest for LGBTQ+ benefits (75%), fertility and family planning (71%), social connectedness (66%), caregiving (65%), and support for chronic conditions (65%) – growing areas of importance for many employees. 

Employer Actions for Improvement 

There is a clear gap between what employees need and want, and what many employers are delivering when it comes to health, wellbeing, and benefits in key areas. Employees want their companies to help improve the health, wellbeing, and focus of employees at work through: 

Survey Methodology 

The “2024 Insights: Employee Health and Productivity Report” was conducted by Ipsos among 2,011 Americans ages 18+. It was fielded March 13-20, 2024, in English and Spanish. It was conducted online leveraging the Ipsos KnowledgePanel®. To qualify for the survey, respondents were required to be currently employed at a company with at least 5,000 employees and enrolled in a health plan through their employer. 

Visit our website to view the comprehensive “2024 Insights: Employee Health and Productivity Report,” which delves into the interconnectedness between employee health behaviors, needs, and productivity. Gain valuable insights to develop impactful benefits strategies tailored to your workforce’s daily realities.