Now is the time to join us!
We’re Personify Health. We’re the first and only personalized health platform company to bring health, wellbeing, and navigation solutions together. Helping businesses optimize investments in their members while empowering people to meaningfully engage with their health. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we’re shaping a healthier, more engaged future.
Who are you?
The Product Operations Manager will act as the connective tissue between product management, engineering, marketing, sales, and customer success teams. This individual will streamline workflows, optimize tools and processes, and ensure cross-functional alignment to drive efficiency in developing and delivering Personify Health’s personalized health solutions. The role is critical in enabling the product team to focus on creating value for customers while ensuring operational excellence.
In this role you will wear many hats, but your knowledge will be essential in the following:
- Process Optimization
- Develop and implement standardized processes for product development, planning, and reporting.
- Identify bottlenecks in workflows and propose solutions to improve efficiency.
- Templates and frameworks for recurring activities such as product launches, roadmap planning, and sprint reviews.
- Cross-Functional Collaboration
- Act as a liaison between product management and other departments (e.g., engineering, marketing) to ensure alignment on priorities.
- Facilitate communication of product changes to internal stakeholders such as sales teams or customer support.
- Tool & Tech Stack Management
- Oversee the optimization of tools used by the product team (e.g., roadmapping software, analytics platforms).
- Train team members on using these tools effectively.
- Product Launch Coordination
- Manage timelines and deliverables for new feature rollouts or platform updates.
- Collaborate with marketing teams on go-to-market strategies for new features.
- Ensure post-launch monitoring for performance metrics and user feedback.
- Stakeholder Communication
- Regularly update leadership on progress against product goals.
- Facilitate biweekly or monthly meetings with cross-functional teams to align on priorities and address challenges.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
What you bring to the Personify Health Team:
In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including:
- Bachelor’s degree in Business Administration, Computer Science, or a related field; MBA is a plus.
- 3+ years of experience in product operations or a similar role within technology or healthcare industries.
- Strong understanding of the product lifecycle from ideation to launch.
- Proficiency in data analysis tools (e.g., Tableau, SQL) and project management software (e.g., Jira, Trello).
- Exceptional communication skills with experience working across multiple departments.
- Proven ability to manage complex projects with multiple stakeholders.
You also take pride in offering the following Core Skills, Competencies, and Characteristics:
- Data-Driven Decision Making: Ability to analyze complex datasets and translate insights into actionable recommendations.
- Efficiency-Oriented: Skilled at identifying inefficiencies in workflows and implementing scalable solutions.
- Customer-Centric: Strong focus on improving the end-user experience through operational excellence.
- Collaborative Leadership: Adept at fostering alignment across diverse teams with competing priorities.
No candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!
Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice.
We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing.
