Frequently Asked Questions
What makes your wellbeing platform different from others?
Personify Health is the first and only personalized health platform that unites wellbeing, healthcare navigation, benefits administration, and rewards in one integrated experience. It combines AI-driven personalization with human advocacy, offering holistic support across physical, mental, financial, and social health. Unlike siloed solutions, Personify delivers measurable outcomes—such as improved clinical metrics and reduced healthcare costs—validated by independent studies.
How long does it take to implement?
Implementation timelines vary by organization size and complexity, but Personify Health is designed for rapid deployment thanks to its unified platform and partner ecosystem. Many employers can launch core features within a few weeks, with full integration typically completed in a few months.
What data do you collect and how is it protected?
- Personal details (name, age, gender)
- Health metrics (biometrics, claims data, wellness activity)
- Program participation and engagement data
All data is encrypted, stored securely in the U.S., and managed under strict compliance with HIPAA, GDPR, and international privacy frameworks. Users can manage, correct, or delete their data. Personify never sells or rents personal information.
How is pricing structured — per employee, per feature, or tiered?
- PEPM (Per Employee Per Month)
- PPPM (Per Participant Per Month)
- PEPY (Per Employee Per Year)
Costs align with population size and selected features, and can include bundled solutions for wellbeing, navigation, and benefits administration.
Do you provide analytics or impact dashboards?
Yes. Personify Health offers customizable dashboards and advanced analytics to track engagement, health outcomes, and cost savings. These include predictive and prescriptive analytics, ROI/VOI reporting, and real-time insights for employers to measure program impact and optimize strategy.
What kind of ROI or measurable impact can we expect?
- 14% lower healthcare costs for engaged members compared to benchmarks
- 29% lower inpatient costs and 38% lower pharmacy costs
- Increased preventive care utilization and improved mental health trends
Beyond financial ROI, Personify emphasizes Value on Investment (VOI), including reduced absenteeism, higher productivity, and improved employee retention.
Do you support a global population?
- Covers 190 countries
- Content in 20+ languages
- Regional segmentation for localized insights
- Global service teams and partner ecosystem for culturally relevant solutions