Success story

How the State of Arizona Empowered Members to Make Lasting Change

Culture & employee experience
Health benefits
Department of Administration Human Resources
Article Summary

110,000 eligible lives shifted from task completion to real behavior change — Arizona’s state workforce program rebuilt around daily habits that last.

The Arizona Department of Administration migrated from a platform focused on checking boxes to a Personify Health program designed around sustained, daily engagement. By encouraging Health Check completions, personalized journeys, and small habit-building across employees and their families, ADOA set a new standard for state government wellbeing in year one.

110,000 eligible lives Employees + spouses covered Daily habit-building focus Personalized Health Check State government sector Platform migration year 1

Empowering members to make lasting change

Arizona Department of Administration (ADOA) Human Resources: Year 1 Program Review

Background & Goals

Background

• 110K total eligible lives (employees + spouses)

• Migrated from a previous platform that emphasized task completion to Personify Health program that promotes health and wellness in employees & their families.

Goal

• Drive real behavior change through sustained, daily engagement empowering members to improve their health and wellbeing.

Initiative

Overarching Strategy

• Partner with Personify Health to support ADOA employees’ and families’ health and wellbeing goals by encouraging small, daily changes to areas they want to improve the most.

Tactics

• Encouraged Health Check completion (for personalized, confidential results and recommendations), Healthy Habits, Journeys, and Personal Challenges.

• Expanded Benefits platform section with ADOA benefits, Personify Health’s Nutrition Guide and Sleep Guide, and Personify Health global ecosystem partners.

Impact

0K

members enrolled and engaged in the platform

0%

of members tracking Healthy Habits

0%

of members earned the $200 incentive

0%

of members Very satisfied or satisfied with Personify Health

Percy Expression

“This is a great program to encourage health and lessen stress.”

Percy Expression

“You can track everything and it motivates me. I have lost 23 pounds.”