Give members a more personal health experience
Is it possible for members to love their health plan? We think so. By helping them make healthier choices and prioritize wellbeing in their everyday, you’ll boost satisfaction ratings, address social determinants, and give members a more motivating, focused experience.
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Empower and engage members
65 %
of high-risk members reduced their blood pressure
95 %
average reach with campaign
1.5
increase in retention Star Rating metrics
Explore our solutions
Wellbeing
We give members access to holistic solutions that help them prioritize wellbeing as part of their daily routine. Backed by behavior-change science and data-driven personalization, we incentivize people to pay attention to their health with nudges, gamification, live coaching, and team-based initiatives.
Care & condition management
We support members at every point of their healthcare journey. Whether identifying a need for early intervention, treating a chronic condition, or growing a family, our care guides, advocates, and health coaches provide person-to-person support as members manage and sustain their health.
Health communications
With our communications engine, health plans can close care gaps, anticipate needs, and activate healthier habits through alerts, reminders, and expert guidance—all on members’ preferred channels. We have deep experience in communicating with Medicare and Medicaid patients—for example, we’ve been able to predict with 90% accuracy members at risk for a range of care gaps and motivate them to take action.
Navigation & advocacy
We help members navigate benefits, care, and costs with confidence. Combining our deep expertise of the healthcare system and insights into people’s unique situations, our expert advocates steer members to the right providers, help them understand and negotiate healthcare costs, and provide clear answers to the question: What comes next?
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