Today’s patients want to be heard, understood and feel genuinely cared for. But they’re not, according to one study that finds more than 80% of consumers are unsatisfied with their healthcare experience. From time-spent-with-patient to medical billing issues, today’s doctor’s office or hospital visits seem less refuges of healing and more lairs of liability.
Personify Health, recently launched under the Bon’s Eye Marketing banner, envisions a “heads-up” culture of healthcare by working with regional and national practices to bridge the gap in patient-provider communications and improve the patient experience.
So what’s changed since the days of house calls, when the patient-provider relationship was as much about communication, trust and transparency as it was a prescription?
With the advent of technologies like the internet, healthcare has transformed at the speed of light. Unfortunately, most patients have not, leaving many feeling increasingly alienated by a culture of “heads-down” healthcare. In short, healthcare no longer feels human.
Help Bridge the Gap
Healthcare is a human business, where everyone’s a consumer. To learn more about Personify Health or for media inquiry, contact David Frederiksen, director of business development, at 910.233.3115 or firstname.lastname@example.org.